TO LOG ANY COMPUTER PROBLEM EXPERIENCED BY USA FAMILY MEDICINE PERSONNEL, CLICK Here

 

FOR IMMEDIATE HELP, CONTACT:

 

HOSPITAL COMPUTER (including HEALTHGATE PORTAL) HELP DESK

Primary support line (M-F, 7:30am - 4:30pm):
USAMC:  471-7679
USACW:  415-8700
Emergency support line (Weekends, nights, holidays):
415-8700

 

HEALTH SERVICES FOUNDATION (HSF) COMPUTER SUPPORT

Primary support line (M-F, 8:00am - 5:00pm):
405-5304
Emergency support line (Weekends, nights, holidays):
460-6161

 

NEXTGEN COMPUTER PROBLEMS (Business Hours)

Contact Renetta McMillan or Yevette Moore in clinic.
If they’re unable to solve problem, they should be able to escalate the issue.
Renetta:  Pager—582-4743; Email—rdharris@usouthal.edu
Yevette:  Pager—582-0596; Email—ymoore@usouthal.edu

If the above are unavailable, contact Debbie Mullins: 
434-3452
Email:  DMullins@usouthal.edu

 

USAFM CLINIC COMPUTER HARDWARE PROBLEMS (Business Hours)

Contact Renetta McMillan or Yevette Moore in clinic.
If they’re unable to solve problem, they should be able to escalate the issue.
Renetta:  Pager—582-4743; Email—rdharris@usouthal.edu
Yevette:  Pager—582-0596; Email—ymoore@usouthal.edu